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Thread: Cannot reach (+39) 339 994 2899 number via SMS to complete identification procedure

  1. #1
    Guest

    Unhappy Cannot reach (+39) 339 994 2899 number via SMS to complete identification procedure

    Hello, i'm trying to remove the server connection whitelist by completing the identification procedure by sending an SMS. (As instructed under php settings in the control panel.) However I just can't text this number and keep receiving "not delivered" messages.

    I am using the United Kingdom based mobile network Vodafone and have correctly formatted the number with 00 in front of it in order to make an international SMS. Furthermore I have contacted Vodafone directly and confirmed my ability to make international texts. Their technical advisers concluded the issue must be Altervista's side.

    So i'm left a little stuck , and would be grateful for any help or an alternative identification procedure.

  2. #2
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    Can you post the phone number you are sending the sms from partially obfuscated ( +123 12345*****)?

  3. #3
    Guest

    Default

    Quote Originally Posted by Gianluca View Post
    Can you post the phone number you are sending the sms from partially obfuscated ( +123 12345*****)?
    Thanks for the reply Gianluca, here you go:

    +44 7989 1*****

  4. #4
    Guest

    Default

    Hello again,

    Any update on this? I only want the whitelist removed in order to interface with a wiki within my alter vista domain, nothing sinister. If you can't identify the problem are there any alternative identification methods I can go through? For instance if I was to purchase a minor hosting upgrade would you be able to accept the valid payment details in your system as ID and manually remove my whitelist?

  5. #5
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    Yes, we can go for it, please inform us once you have done it

  6. #6
    balancingagent is offline Junior Member
    Join Date
    May 2015
    Posts
    1

    Default

    I cannot reach either. I tried from 2 #s, 248-417-9*** and 213-716-8***. How would I purchase to prove identity? I need https because I am handling user logins.

  7. #7
    tudyundtanja is offline Junior Member
    Join Date
    Jun 2015
    Posts
    1

    Default

    I have the same problem right now. I have tried for two weeks now, several attempts from different numbers (and providers) and still can't get HTTPS enabled.

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