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Thread: This webpage is not available.

  1. #1
    gratefulpapers is offline Junior Member
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    Default This webpage is not available.

    I just started working on a website, and it is unavailable.

    I have tried every hour, and i still get the message "This webpage is not available." My internet is working fine, and i am able to access many different websites.

    Also I can't ftp to my account. (i am using all the correct info, it times out each time.)

    gratefulpapers.altervista.org

  2. #2
    karl94 is offline AlterVista Staff
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    Default

    From here it looks fine, so it's probably a network issue. Please run the test you can find in the thread Report network problems and post there the results.

  3. #3
    gratefulpapers is offline Junior Member
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    I'm using ubuntu (linux) so i'm not sure what the test should say. I have never had a problem using ftp before.

    Code:
     
    Can't recognize 'tracert gratefulpapers.altervista.org  ' as an internal or external command, or batch script.
    Can't recognize 'nslookup gratefulpapers.altervista.org  ' as an internal or external command, or batch script.
        Hostname. . . . . . . . . . . . . : bryku
        Node type . . . . . . . . . . . . : Hybrid
        IP routing enabled. . . . . . . . : No
    
    Ethernet adapter lo
    
        Connection-specific DNS suffix. . : 
        Description . . . . . . . . . . . : lo
        Physical address. . . . . . . . . : 
        DHCP enabled. . . . . . . . . . . : No
        IPv4 address. . . . . . . . . . . : 127.0.0.1
        IPv6 address. . . . . . . . . . . : ::1
        Default gateway . . . . . . . . . : 
    
    Ethernet adapter eth0
    
        Connection-specific DNS suffix. . : attlocal.net
        Description . . . . . . . . . . . : eth0
        Physical address. . . . . . . . . : 00-25-64-7F-CD-82
        DHCP enabled. . . . . . . . . . . : No
        IPv4 address. . . . . . . . . . . : 192.168.1.74
        IPv6 address. . . . . . . . . . . : 2602:306:8b40:27b0:34a7:6065:c45d:6412
        IPv6 address. . . . . . . . . . . : 2602:306:8b40:27b0:225:64ff:fe7f:cd82
        IPv6 address. . . . . . . . . . . : fe80::225:64ff:fe7f:cd82%2
        Default gateway . . . . . . . . . : 192.168.1.254
    
    Can't recognize 'ftp -s:altervista_ftp_test.txt gratefulpapers.altervista.org  ' as an internal or external command, or batch script.

  4. #4
    gratefulpapers is offline Junior Member
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    Default

    i ran the code in wine. because it was a .bat file (windows)

  5. #5
    karl94 is offline AlterVista Staff
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    Default

    Ok, then open a bash shell and run the following commands:
    Code:
    nslookup gratefulpapers.altervista.org
    tracepath gratefulpapers.altervista.org
    And post here the output

  6. #6
    gratefulpapers is offline Junior Member
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    Code:
    bryku@bryku:~$ nslookup gratefulpapers.altervista.org
    Server:		192.168.1.254
    Address:	192.168.1.254#53
    
    Non-authoritative answer:
    Name:	gratefulpapers.altervista.org
    Address: 78.129.205.2
    
    bryku@bryku:~$ tracepath gratefulpapers.altervista.org
     1?: [LOCALHOST]                                         pmtu 1500
     1:  homeportal                                           17.420ms 
     1:  homeportal                                           15.754ms 
     2:  104-180-0-3.lightspeed.frsnca.sbcglobal.net          44.507ms 
     3:  no reply
     4:  12.83.105.209                                        45.856ms 
     5:  no reply
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    Last edited by karl94; 02-23-2015 at 04:27 AM. Reason: Output formatting

  7. #7
    karl94 is offline AlterVista Staff
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    Default

    It's an IP routing issue, you should contact your internet provider and report them the problem. Maybe try to reset your modem router before.

  8. #8
    gratefulpapers is offline Junior Member
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    will do, althought i can ftp to another server in germany. I will contact you if i have anymore problems after my provider.

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