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Thread: This webpage is not available.

  1. #1
    Guest

    Default This webpage is not available.

    I just started working on a website, and it is unavailable.

    I have tried every hour, and i still get the message "This webpage is not available." My internet is working fine, and i am able to access many different websites.

    Also I can't ftp to my account. (i am using all the correct info, it times out each time.)

    gratefulpapers.altervista.org

  2. #2
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015
    Posts
    573

    Default

    From here it looks fine, so it's probably a network issue. Please run the test you can find in the thread http://forum.en.altervista.org/issue...-problems.html and post there the results.

  3. #3
    Guest

    Default

    I'm using ubuntu (linux) so i'm not sure what the test should say. I have never had a problem using ftp before.

    Code:
     
    Can't recognize 'tracert gratefulpapers.altervista.org  ' as an internal or external command, or batch script.
    Can't recognize 'nslookup gratefulpapers.altervista.org  ' as an internal or external command, or batch script.
        Hostname. . . . . . . . . . . . . : bryku
        Node type . . . . . . . . . . . . : Hybrid
        IP routing enabled. . . . . . . . : No
    
    Ethernet adapter lo
    
        Connection-specific DNS suffix. . : 
        Description . . . . . . . . . . . : lo
        Physical address. . . . . . . . . : 
        DHCP enabled. . . . . . . . . . . : No
        IPv4 address. . . . . . . . . . . : 127.0.0.1
        IPv6 address. . . . . . . . . . . : ::1
        Default gateway . . . . . . . . . : 
    
    Ethernet adapter eth0
    
        Connection-specific DNS suffix. . : attlocal.net
        Description . . . . . . . . . . . : eth0
        Physical address. . . . . . . . . : 00-25-64-7F-CD-82
        DHCP enabled. . . . . . . . . . . : No
        IPv4 address. . . . . . . . . . . : 192.168.1.74
        IPv6 address. . . . . . . . . . . : 2602:306:8b40:27b0:34a7:6065:c45d:6412
        IPv6 address. . . . . . . . . . . : 2602:306:8b40:27b0:225:64ff:fe7f:cd82
        IPv6 address. . . . . . . . . . . : fe80::225:64ff:fe7f:cd82%2
        Default gateway . . . . . . . . . : 192.168.1.254
    
    Can't recognize 'ftp -s:altervista_ftp_test.txt gratefulpapers.altervista.org  ' as an internal or external command, or batch script.

  4. #4
    Guest

    Default

    i ran the code in wine. because it was a .bat file (windows)

  5. #5
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015
    Posts
    573

    Default

    Ok, then open a bash shell and run the following commands:
    Code:
    nslookup gratefulpapers.altervista.org
    tracepath gratefulpapers.altervista.org
    And post here the output

  6. #6
    Guest

    Default

    Code:
    bryku@bryku:~$ nslookup gratefulpapers.altervista.org
    Server:		192.168.1.254
    Address:	192.168.1.254#53
    
    Non-authoritative answer:
    Name:	gratefulpapers.altervista.org
    Address: 78.129.205.2
    
    bryku@bryku:~$ tracepath gratefulpapers.altervista.org
     1?: [LOCALHOST]                                         pmtu 1500
     1:  homeportal                                           17.420ms 
     1:  homeportal                                           15.754ms 
     2:  104-180-0-3.lightspeed.frsnca.sbcglobal.net          44.507ms 
     3:  no reply
     4:  12.83.105.209                                        45.856ms 
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    Last edited by karl94; 02-23-2015 at 05:27 AM. Reason: Output formatting

  7. #7
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015
    Posts
    573

    Default

    It's an IP routing issue, you should contact your internet provider and report them the problem. Maybe try to reset your modem router before.

  8. #8
    Guest

    Default

    will do, althought i can ftp to another server in germany. I will contact you if i have anymore problems after my provider.

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