Page 7 of 10 FirstFirst ... 56789 ... LastLast
Results 61 to 70 of 94

Thread: Report network problems

  1. #61
    Guest

    Default Connection Timeout

    I have been unable to connect to my website for nearly 24 hours. Attached is the results of the altervista_test.

    Thanks
    Files allegati Files allegati

  2. #62
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    coderdojo:

    according to your traceroute there seems to be a routing issue inside your isp network, you should report to them the issue.

    You may also try to enable cloudflare on your site (you can find it in the AlterVista control panel), since cloudflare changes the ip address f your site it may circumvent the routing issue.

  3. #63
    rainforestnative is offline Junior Member
    Join Date
    Oct 2014
    Posts
    1

    Default

    Just setup my page. I couldn't access my site until I activated CloudFlare. I thought it would fix the problem with not being able to connect by FTP as well but it did not. Here is my altervista_test.txt contents.

    Code:
     
    
    Tracing route to rainforestnative.altervista.org.cdn.cloudflare.net [104.28.6.118]
    over a maximum of 30 hops:
    
      1     1 ms    <1 ms    <1 ms  homeportal [192.168.1.254] 
      2    24 ms    23 ms    23 ms  99-59-116-2.lightspeed.sndgca.sbcglobal.net [99.59.116.2] 
      3     *        *        *     Request timed out.
      4    27 ms    27 ms    24 ms  12.83.70.137 
      5    32 ms    31 ms    27 ms  ggr2.la2ca.ip.att.net [12.122.129.97] 
      6    27 ms    27 ms    27 ms  las-bb1-link.telia.net [80.239.193.213] 
      7    27 ms    27 ms    26 ms  cloudflare-ic-301668-las-bb1.c.telia.net [62.115.32.214] 
      8    28 ms    28 ms    27 ms  104.28.6.118 
    
    Trace complete.
    Non-authoritative answer:Server:  homeportal
    Address:  192.168.1.254
    
    Name:    rainforestnative.altervista.org.cdn.cloudflare.net
    Addresses:  104.28.6.118
    	  104.28.7.118
    Aliases:  rainforestnative.altervista.org
    
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : Home-PC
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Mixed
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : attlocal.net
    
    Ethernet adapter Local Area Connection:
    
       Connection-specific DNS Suffix  . : attlocal.net
       Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet 
       Physical Address. . . . . . . . . : 00-23-54-82-A0-AD
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::5869:d316:96f9:61da%10(Preferred) 
       IPv4 Address. . . . . . . . . . . : 192.168.1.73(Preferred) 
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Wednesday, October 15, 2014 3:33:42 AM
       Lease Expires . . . . . . . . . . : Saturday, October 18, 2014 3:33:42 PM
       Default Gateway . . . . . . . . . : 192.168.1.254
       DHCP Server . . . . . . . . . . . : 192.168.1.254
       DHCPv6 IAID . . . . . . . . . . . : 234890068
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-0B-B2-1B-00-23-54-82-A0-AD
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Tunnel adapter isatap.attlocal.net:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : attlocal.net
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Local Area Connection* 9:
    
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:89c:5d3:9cc4:8b0c(Preferred) 
       Link-local IPv6 Address . . . . . : fe80::89c:5d3:9cc4:8b0c%11(Preferred) 
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled
    ftp> Invalid command.
    ftp> none 
    Invalid command.
    ftp> none 
    quit

  4. #64
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    rainforestnative:

    Can you please perform the same test against ftp.rainforestnative.altervista.org ?

  5. #65
    asexuality is offline Junior Member
    Join Date
    Feb 2014
    Posts
    5

    Default

    s159 appears to be down

  6. #66
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    asexuality:

    can you please execute the tests at the beginning of this discussion and report the results?

  7. #67
    pmonk is offline Junior Member
    Join Date
    Mar 2015
    Posts
    1

    Default

    I am not able to view my site or login to my wordpress dashboard, nor are any of the other users of my site. Here are the results of the script:
    [code]
    Non-authoritative answer:

    Server: dsldevice.attlocal.net
    Address: 192.168.1.254

    Name: pmonk.altervista.org
    Address: 78.129.205.38

    Non-authoritative answer:

    Server: dsldevice.attlocal.net
    Address: 192.168.1.254

    Name: ftp.pmonk.altervista.org
    Address: 78.129.205.38


    Tracing route to pmonk.altervista.org [78.129.205.38]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms dsldevice.attlocal.net [192.168.1.254]
    2 28 ms 30 ms 28 ms 104-51-84-3.lightspeed.hstntx.sbcglobal.net [104.51.84.3]
    3 47 ms 26 ms 23 ms 71.144.128.230
    4 31 ms 40 ms 20 ms 71.144.129.69
    5 33 ms 29 ms 119 ms 12.83.36.5
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

  8. #68
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015
    Posts
    573

    Default

    Quote Originally Posted by pmonk View Post
    I am not able to view my site or login to my wordpress dashboard, nor are any of the other users of my site. Here are the results of the script:
    From here the website is correctly reachable. It's your ISP that's blocking your connection, you should contact them and explain the problem.
    However if you manage to activate CludFlare from the control panel you can work around the problem, but FTP access won't work until your ISP solves the issue.

  9. #69
    unofficialmagellan is offline Junior Member
    Join Date
    May 2015
    Posts
    2

    Default

    Starting connectivity test, the process will take several minutes.
    DON'T CLOSE THIS WINDOW!


    1) Domain name resolving



    2) Traceroute

    tracert was unexpected at this time.

    H:\>tracert unofficialmagellan.altervista.org

    Tracing route to unofficialmagellan.altervista.org [78.129.205.38]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms x.x.x.x
    2 <1 ms <1 ms <1 ms x.x.x.x
    3 1 ms 1 ms 1 ms x.x.x.x
    4 1 ms 2 ms 2 ms x.x.x.x
    5 2 ms 6 ms 3 ms x.x.x.x
    6 2 ms 1 ms 2 ms x.x.x.x
    7 2 ms 2 ms 2 ms x.x.x.x
    8 4 ms 1 ms 1 ms x.x.x.x
    9 5 ms 5 ms 6 ms h53.52.170.216.static.ip.windstream.net [216.170
    .52.53]
    10 4 ms 4 ms 3 ms h24.199.82.166.dynamic.ip.windstream.net [166.82
    .199.24]
    11 26 ms 26 ms 24 ms h34.26.213.151.static.ip.windstream.net [151.213
    .26.34]
    12 15 ms 15 ms 17 ms et2-0-0-0.cr01.chcg01-il.us.windstream.net [40.1
    28.10.146]
    13 18 ms 23 ms 30 ms chi-b21-link.telia.net [80.239.194.41]
    14 37 ms 38 ms 38 ms nyk-bb2-link.telia.net [213.155.136.18]
    15 138 ms 115 ms 108 ms ldn-bb2-link.telia.net [62.115.135.107]
    16 118 ms 114 ms 108 ms ldn-b3-link.telia.net [80.91.251.237]
    17 170 ms 125 ms 107 ms iomart-ic-154087-ldn-b3.c.telia.net [80.239.195.
    134]
    18 106 ms 121 ms 105 ms 610.net2.north.dc5.as20860.net [62.233.127.182]

    19 113 ms 111 ms 111 ms 87.117.212.42
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 ^C
    H:\>

  10. #70
    fournobletruths is offline Junior Member
    Join Date
    May 2015
    Posts
    5

    Default

    Hi Guys, about a week ago I lost the ability to ftp to my website. It worked fine one day and didn't the next. The only message I get is "Unable to make a connection. Please try again."

    I have tried connecting to the domain name and the ip address. I also contacted my isp and they assured me there are no blocks at their end.

    Can somebody help me please.


    Code:
     
    Non-authoritative answer:
    
    Server:  dns.mel.optusnet.com.au
    Address:  198.142.0.51
    
    Name:    fournobletruths.altervista.org.cdn.cloudflare.net
    Addresses:  104.27.154.141
    	  104.27.155.141
    Aliases:  fournobletruths.altervista.org
    
    Non-authoritative answer:
    
    Server:  dns.mel.optusnet.com.au
    Address:  198.142.0.51
    
    Name:    ftp.fournobletruths.altervista.org
    Address:  78.129.205.40
    
    
    Tracing route to fournobletruths.altervista.org.cdn.cloudflare.net [104.27.155.141]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  10.0.0.138 
      2    10 ms    12 ms     7 ms  10.105.0.1 
      3     *        *        *     Request timed out.
      4     9 ms     8 ms     8 ms  59.154.142.18 
      5     9 ms    14 ms    10 ms  161.43.103.222 
      6    12 ms    11 ms    14 ms  ten-0-7-0-1.cor01.mel07.vic.VOCUS.net.au [114.31.196.39] 
      7    14 ms    11 ms     9 ms  ten-2-1-0.bdr02.mel07.vic.VOCUS.net.au [114.31.196.249] 
      8    10 ms    12 ms     9 ms  asn13335.cust.bdr02.mel07.vic.vocus.net.au [175.45.124.229] 
      9     9 ms    11 ms     9 ms  104.27.155.141 
    
    Trace complete.
    
    Tracing route to ftp.fournobletruths.altervista.org [78.129.205.40]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  10.0.0.138 
      2    12 ms     8 ms     7 ms  10.105.0.1 
      3     *        *        *     Request timed out.
      4     *        *        *     Request timed out.
      5     *        *        *     Request timed out.
      6     *        *        *     Request timed out.
      7    26 ms    25 ms    24 ms  210.49.109.238 
      8  mas6-ge0-2.gw.optusnet.com.au [211.29.139.21]  reports: Destination host unreachable.
    
    Trace complete.
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : Desktop
       Primary Dns Suffix  . . . . . . . : 
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    Ethernet adapter Ethernet:
    
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : 50-E5-49-B3-E5-7F
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::3d72:8a9:5bc4:de24%2(Preferred) 
       IPv4 Address. . . . . . . . . . . : 10.0.0.10(Preferred) 
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Sunday, 11 October 2015 9:35:00 AM
       Lease Expires . . . . . . . . . . : Sunday, 11 October 2015 12:05:03 PM
       Default Gateway . . . . . . . . . : 10.0.0.138
       DHCP Server . . . . . . . . . . . : 10.0.0.138
       DHCPv6 IAID . . . . . . . . . . . : 55633225
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-37-B4-26-50-E5-49-B3-E5-7F
       DNS Servers . . . . . . . . . . . : 198.142.0.51
                                           211.29.132.12
                                           198.142.235.14
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter Ethernet 4:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : TAP-Windows Adapter V9
       Physical Address. . . . . . . . . : 00-FF-7D-9B-CE-D5
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Local Area Connection* 3:
    
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:38e4:15c3:91e9:21d1(Preferred) 
       Link-local IPv6 Address . . . . . : fe80::38e4:15c3:91e9:21d1%9(Preferred) 
       Default Gateway . . . . . . . . . : ::
       DHCPv6 IAID . . . . . . . . . . . : 150994944
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-37-B4-26-50-E5-49-B3-E5-7F
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter isatap.{526CF0D7-C26F-4E08-BB55-75BEDA5BFCE0}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : 
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    > ftp: connect :Connection timed out
    ftp> none 
    Invalid command.
    ftp> none 
    Invalid command.
    ftp> quit

Page 7 of 10 FirstFirst ... 56789 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO