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Thread: FTPed files do not show on web

  1. #1
    nicolesharp is offline Junior Member
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    Apr 2013
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    Angry FTPed files do not show on web

    Files I've added via FTP on FileZilla show as having been successfully uploaded in the FileZilla FTP manager but do not show on the web browser or on the AlterSite File Management web tool. I've checked the FTP connection using Telnet and everything seems to be ok; "telnet ftp.nicolesharp.altervista.org 21" shows that two users are logged in (FileZilla Client and Telnet Client). I'm using Microsoft Windows 8 Professional 64-bit.

    Is there something wrong with FTP access to the webspace? I am not out of memory from the free account, with 370 MB left, and am FTPing much less than that. FileZilla was working fine previously, but I haven't been able to successfully FTP for the last week or so.

  2. #2
    Gianluca is offline Administrator
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    Feb 2010
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    Default

    nicolesharp:

    your website has cloudflare enabled, cloudflare caches your contents, you can flush the cache here: AlterSite->cloudflare

  3. #3
    nicolesharp is offline Junior Member
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    Apr 2013
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    Question CloudFlare

    I did the CloudFlare purge but no change, the files still show as uploaded in the FileZilla FTP manager but do not display in the AlterVista File Management web tool or via the web browser. I do not have a CloudFlare account.

    I clicked to disable CloudFlare services, which says can take 24 hours. Do I need CloudFlare for a small personal website?

  4. #4
    saitfainder's Avatar
    saitfainder is offline AlterVista Staff
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    Default

    If you successfully uploaded a file via FTP and don't see it with the file manager then there is something wrong, but nobody else reported such an problem so far.

    What's the file name we are talking about? And in which folder did you uploaded it?
    "Over thinking, over analyzing separates the body from the mind."

  5. #5
    nicolesharp is offline Junior Member
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    Apr 2013
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    Cool CloudFlare disabled

    It looks like disabling CloudFlare fixed the problem. The files I had FTPed with FileZilla disappeared from the FileZilla directory after disabling CloudFlare. I re-uploaded the files with FileZilla and they show up fine in the web browser and with the File Management web tool now.
    Last edited by nicolesharp; 06-07-2013 at 12:09 PM.

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