Cannot access your files notify it on the forum

hi,

"Cannot access your files, it could be a temporary problem due to an update or technical failure. In this case, if the problem persists for more than two hours, notify it on the forum."

So, what do I have to do now?
Please, help me

[karl94]

Please read the notifications you received, it's all explained there.

I have not received an e-mails or notifications.

[karl94]

You received a message on your AlterVsta control panel last Saturday, please read that notification carefully.

Ok, I just followed the instructions.
Now...


"......and finally contact the Abuse (http://en.altervista.org/contacts.html) to communicate the recovery of your account."

but http://en.altervista.org/contacts.html says "Page not found"

[karl94]

http://en.altervista.org/contacts.php

done, but nobody answered

No one's contacted me, my website is down..... the problem persists and also, everything's been deleted off "File management"!

"Cannot access your files, it could be a temporary problem due to an update or technical failure. In this case, if the problem persists for more than two hours, notify it on the forum."