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Thread: Can't change my e-mail address

  1. #1
    Guest

    Default Can't change my e-mail address

    I know how to change the e-mail address on my hosting account, but I don't understand why I keep getting the error message "invalid e-mail address". The address is certainly valid, as other sites are accepting it without any difficulty. Is there a solution?

  2. #2
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
    Location
    IT
    Posts
    678

    Default

    Probably the email is associated with a blacklisted domain. Does the problem occur with @gmail?

    Bye!

  3. #3
    Guest

    Default

    I don't know, because I don't have Gmail or even a Google account. Looks like I won't be changing my e-mail address, after all..

  4. #4
    Guest

    Default

    Looks like you were right, alemoppo. I was using a blacklisted mail service. I've now changed to a better webmail service and AlterVista accepted it. Thanks for your help!

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