I can not log in my account.

[constructionequipment]

I can not log in my account, when I log in it appears that "Is not possibleto accessyour site,please tryagain later.lf the
problem persists,please contact our support."
Please help to solve the problem.


My blog address is http://constructionequipment.altervista.org/

[alemoppo]

I see a redirect loop between HTTP and HTTPS URLs.

If you are using the "WordPress Managed Hosting", you can repair from here.

What did you do before this problem happened?

Bye!

[constructionequipment]

I just add a new plugin - Really Simple Security, want to add SSL certificate on this website: http://constructionequipment.altervista.org/. But is failed. Then I can not log in.

About your suggest"If you are using the "WordPress Managed Hosting", you can repair from here." I click and request block recovery: https://aa.altervista.org/blog-recovery.php, but it appears that "Great, we have sent an email to do***@g***.** , in a few minutes you will be able to access the Control Panel" It is sorry that I forget the email address ( do***@g***.** )and its password. And Before I have added another admin email address is aimixmachinerychina@gmail.com. Can you send the blog recovery email to aimixmachinerychina@gmail.com and Let me to assess the control panel. Many thanks.

[alemoppo]

• You cannot log in to your account because the site is not working.
• You cannot receive the repair link because you have no access to the current admin email.

So you should ask abuse to update your email address explain that you cannot login because the site is not working and you don't have access to the current admin email. Probably you have to attach an identity document. You can email the abuse dep from the email in this page: https://it.altervista.org/contatti.php#abuse ( abuse_rs@ ).

Before email the abuse, I suggest to try to login from the AlterVista main site (AlterVista -> login).

Bye!