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Type: Posts; User: saitfainder

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  1. Replies
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    1,706

    Ops, sorry for that. As written before the change...

    Ops, sorry for that. As written before the change will be effective within 24 hours.
  2. Replies
    4
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    1,338

    Maybe you operator does not allow SMS sending to...

    Maybe you operator does not allow SMS sending to Italy? We did not received any message.
  3. It does not seem to work. Unfortunately without...

    It does not seem to work. Unfortunately without the SMS we cannot activate the service.
  4. Sorrey, but we had not received your SMS. Are you...

    Sorrey, but we had not received your SMS. Are you sending them from your cellphone or are you using some online service?
  5. Replies
    5
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    1,542

    Sorry, but we did not received any message from...

    Sorry, but we did not received any message from that number. Are you sure your operator allows you to send messages to Italy?
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    1,520

    It looks like your account had some problems...

    It looks like your account had some problems during activation. The fastest way to solve is to delete the account and register it again.
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    7
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    1,654

    We've done some work on the whitelist yesterday...

    We've done some work on the whitelist yesterday afternoon, but we fixed everything and I see both versions.
  8. Replies
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    1,654

    You're right. We added the HTTPS version to the...

    You're right. We added the HTTPS version to the whitelist. It will be effective within 24h.
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    2
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    1,520

    Apparently no mail was sent to your mail alias in...

    Apparently no mail was sent to your mail alias in the past days. Did you tried to send yourself an email to check if everything works?
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    1,525

    You can only wait for an answer from the abuse...

    You can only wait for an answer from the abuse dept because here on the public forum we really don't know the reason your account has been suspended. A false positive can always happen, so try to...
  11. Replies
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    3,179

    Your Altervista domain will not replaced by your...

    Your Altervista domain will not replaced by your second level domain. If you access your new domain you will be redirected to your Altervista website, that's the correct behavior.

    You can set the...
  12. Our system dropped your email because of the...

    Our system dropped your email because of the previous fail. Try again now.
  13. It is automated, but our system was not able to...

    It is automated, but our system was not able to send an email to your new address because the provider asserts it does not exists.
  14. Replies
    10
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    3,149

    Sorry, the problem was elsewhere. I regenerated...

    Sorry, the problem was elsewhere. I regenerated your site pages. Now it should work well.
  15. Replies
    10
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    3,149

    Hotmail has sometimes very aggressive anti-spam...

    Hotmail has sometimes very aggressive anti-spam policies and discards emails without any notice. We're always at work to avoid situations like these, but sometime it takes some days. In the meanwhile...
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    I don't see any contact form on your site. I...

    I don't see any contact form on your site. I suppose you removed it. Can you tell me from which provider is your e-mail address?
  17. He is asking you if you are using hosted...

    He is asking you if you are using hosted somewhere else. Are you uploading that images to your blog? Or are you including in your post an image taken from other websites?



    Your content is...
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    1,525

    If you think one of your site has suspended...

    If you think one of your site has suspended without any regulation infringement you can try to contact the abuse dept.
  19. No, the new second level domain will not replace...

    No, the new second level domain will not replace your third level Altervista domain. You can use it for redirect users to your Altervista domain or use the cloak feature to mask the domain, but your...
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    5,274

    Sticky: Alterpages demo, guide and tutorial

    We have designed Alterpages, our web builder, to allow people to create his own website without the complexity of other CMS like Wordpress, Joomla or Drupal.

    Get started with Alterpages

    Just...
  21. Replies
    4
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    1,786

    Altervista's mail forwarder does not make any...

    Altervista's mail forwarder does not make any change to an email. Only some header is added, but this kind of header is added by any server the message passes through.

    We don't save messages we...
  22. Replies
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    1,786

    The 4 mails sent to your alias yesterday have all...

    The 4 mails sent to your alias yesterday have all been successfully forwarded to your real mail box. So the problem is not directly related to Altervista.

    You say you have no spam filter that...
  23. We added the domain used by your plugin to the...

    We added the domain used by your plugin to the server-to-server connection whitelist. It will be reachable within 24h.
  24. Did you upload your zip file using the panel's...

    Did you upload your zip file using the panel's "Compressed archives uploader"? Or did unzipped it someway else?

    Anyway you can delete that folder using an FTP client and try again.
  25. What's the folder name? Have you already removed...

    What's the folder name? Have you already removed it?
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