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Thread: Please help: I can only view my site on mobile.

  1. #1
    maryellen is offline Junior Member
    Join Date
    Mar 2015

    Default Please help: I can only view my site on mobile.

    Sorry if I'm posting this in the wrong place. If so, please let me know and I'll move it.

    I just started a website with altervista, and I haven't been able to see my site ( from my desktop computer at all, but I can view it just fine on mobile (with my Galaxy S5). When I try to view it on my desktop with Chrome, I see "This webpage is not available". Something similar happens when I try it with Internet Explorer.

    Is this common? I have tried to search for an answer but have found nothing. What can I do to fix it?


  2. #2
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015


    Hi, could you please run the network test and post the results here?
    However, form your description it looks like it's a problem caused form your ISP (the one that offers internet connectivity for your PC).

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