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Thread: Server s185 Again Slow Down

  1. #1
    sms4send is offline Member
    Join Date
    Dec 2010
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    45

    Default Server s185 Again Slow Down

    Respected Sir,
    s185 server is not working well. Site opening speed is too slow. I noticed s185 is daily down and website opening speed is too slow. Please I request to you solve this issue, I will pay fee if Altervista give me dedicated hosting server. Kindly help me in this case.

    Regards.
    Last edited by sms4send; 04-08-2013 at 09:28 PM. Reason: Adding Some Lines

  2. #2
    Gianluca is offline Administrator
    Join Date
    Feb 2010
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    512

    Default

    sms4send:

    there are no known issues with that server, please make a traceroute from your location and post the results here: Report network problems if the problem persists.

  3. #3
    sms4send is offline Member
    Join Date
    Dec 2010
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    45

    Default Report

    Attachment 15

    Respected Sir,
    Check this report and please tell me how can I get dedicated hosting through Altervista. I want Altervista best services and fastest hosting ( Dedicated Hosting ). Please I request you to guide me step by step, how can I get dedicated hosting through Altervista.

    Regards.

  4. #4
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    sms4send:

    according your traceroute there seems to be a high latency issue and packet loss in your network, this issue is not related to the server itself and cannot be resolved replacing your server or moving your site.

  5. #5
    sms4send is offline Member
    Join Date
    Dec 2010
    Posts
    45

    Default When my site has 35-40 visitor online at the time

    When my site has more than 35 visitor online at the time, Then server is down. en.Altervista.org is open very well but sms4send.altervista.org is slow down. This problem has been occurring for a month. If you have any solution for this issue then please solve it. I am very thankful to you.
    Specially thanks for your time.



    Regards.

  6. #6
    Gianluca is offline Administrator
    Join Date
    Feb 2010
    Posts
    512

    Default

    sms4send:

    this forum is on a different network, so you would have a different traceroute to it.
    Unfortunately there is nothing we can do for it since the issue is beyond our control, as far as we are seeing no issue has be reported regarding your server or our network since your first post.

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