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Thread: to the kind attention of AV staff - error with the iubenda privacy/cookie policy

  1. #1
    loseweightpleasurably is offline Utente AlterBlog
    Join Date
    Feb 2016
    Posts
    1

    Default to the kind attention of AV staff - error with the iubenda privacy/cookie policy

    Good evening. Yesterday afternoon I generated a cookie policy with iubenda for my blog.
    I am Italian, but I would like my blog to be in English - in fact I registered the blog through en.altervista.org, the international page.
    Just before generating the policy from the wordpress panel, I changed the language of the site from Italian to English(UK), from the general settings page.
    The confirmation email sent to me from iubenda was in English, the language set in the iubenda dashboard was English, but the policy was generated in Italian.
    Yesterday Iubenda's customer service told me they cannot change the language. According to them, to have the policy in English, I should generate a new - and paid - privacy policy.
    What should I do?
    Last edited by loseweightpleasurably; 03-11-2016 at 06:50 PM.

  2. #2
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015
    Posts
    573

    Default

    You should change the blog language in the WordPress settings.
    However, you can also write in the Italian support forum.

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