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Thread: Cannot access to altervista control panel as I an redirected directly to my site

  1. #1
    wishlistreview is offline Junior Member
    Join Date
    Jul 2019
    Posts
    2

    Default Cannot access to altervista control panel as I an redirected directly to my site

    Hi!

    I try to access my Altervista control panel by logging in from url
    http://en.altervista.org/
    but as soon as I have provided my username and password, I am directed to my wordpress dashboard at
    https://wishlistreview.altervista.org/wp-admin/

    How I can access the Altervista control panel ?

    Is there some way to prevent that redirect ? (I have already tried to remove all cookies)

  2. #2
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
    Location
    IT
    Posts
    279

    Default

    You probably wanted an alterSite (hosting) account, not alterBlog (default).

    You can convert it in the first 3 days from Settings -> Convert to AlterSite.
    Otherwise you should delete the account and re-sign up an hosting account.

    Bye!

  3. #3
    wishlistreview is offline Junior Member
    Join Date
    Jul 2019
    Posts
    2

    Default

    ah. That must be the case. Now when you told about it.. I see that I have under Wordpress settings option 'Convert to AlterSite'. However, it is not working (automatically?) anymore, as you said... But there is still option to send you a message that why I would like to have it. Can I request it from there ?

    If not, how I can delete the account ? I looked the menu through, but couldn't find anything related to it.

    ..and if delete it, can I then request the same name for the site ?

  4. #4
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
    Location
    IT
    Posts
    279

    Default

    Quote Originally Posted by wishlistreview View Post
    Can I request it from there ?
    Yes, you can try. I suggest you to delete the account (you have to wait 7 days after the request).


    Quote Originally Posted by wishlistreview View Post
    ..and if delete it, can I then request the same name for the site ?
    Sure!

    Bye!

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