Results 1 to 3 of 3

Thread: Site reactivated with 30s after disabling email, but files all gone

  1. #1
    DBMProj1 is offline Junior Member
    Join Date
    Oct 2017
    Posts
    2

    Default Site reactivated with 30s after disabling email, but files all gone

    On 11/28/2019 I got the following email:

    "Dear Webmaster,
    your web space has been disabled for inactivity as provided for the community terms of service.

    Your account has not been deleted but only archived: we made a backup of your files and mysql database that will be available for the next 30 days.

    You can reactivate your account anytime by following the instructions that you can find in your control panel. Please note that if the website will not be reactivated within 30 days from now any credits you earned from ads will be lost."
    Obviously it's not Dec. 28th yet, and within the 30 days. However, after signing back in to reactivate the account as the email said, all my site files and everything are gone. Is there anything that can be done about this? I have been using this site/work as portfolio project for my resume and now have been delayed in my job hunt until this is either fixed or I can piece everything back together again.

  2. #2
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
    Location
    IT
    Posts
    429

    Default

    Check the backup section: are there any restorable backups?

    Bye!

  3. #3
    DBMProj1 is offline Junior Member
    Join Date
    Oct 2017
    Posts
    2

    Default

    Yes! Restored! Thank you!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO