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Thread: Help me

  1. #1
    shikoonlinee is offline Junior Member
    Join Date
    May 2013
    Posts
    2

    Default Help me

    Admin, i have do mistake i change my website to alterblog but now i can't login i don't know my username and password.
    I can't recover my password because you have changed my email.Please admin back up my website please!!

  2. #2
    filsil is offline AlterVista Staff
    Join Date
    Feb 2010
    Posts
    106

    Default

    If you have switched your account to Alterblog you should have received an email with the new login data. The address used is the one associated to your Altervista website, that is the one you used to register you website.
    If you have lost this email you can request a password reset.

  3. #3
    shikoonlinee is offline Junior Member
    Join Date
    May 2013
    Posts
    2

    Default

    Admin my website have been shikoonline.altervista.org how i can backup this website ?
    i don't know my username and email in wordpress? What to do ?

  4. #4
    filsil is offline AlterVista Staff
    Join Date
    Feb 2010
    Posts
    106

    Default

    Your username is "shikoonlinee" try to request a new password.

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