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Thread: Send emails not working anymore

  1. #1
    lastminutetravels is offline Junior Member
    Join Date
    Jul 2015
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    3

    Default Send emails not working anymore

    Hello,

    since few weeks my website does not send emails, could you please check?

    A bit strange because i didn't touch anything and if i do a test, it say "email correctly sent", but nothing arrive to my email, so the users can't register nor send me an email via the contact link.

    Thank you,
    lastminutetravels.altervista.org

  2. #2
    alemoppo is offline AlterVista Staff
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    Feb 2010
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    IT
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    Default

    Is the "from" field like that? your_nickname@altervista.org

    Bye!

  3. #3
    lastminutetravels is offline Junior Member
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    Jul 2015
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    Default

    nope, it goes to my xxxx@yahoo.com

    Should I use the xxxx@altervista.org alias now?

  4. #4
    alemoppo is offline AlterVista Staff
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    Default

    xxx@yahoo.com is the destination (to: ) or origin (from: ) field?

    The 'To' field can be any valid email address. The 'From' field should be xxx@altervista.org to prevent the email from being discarded as spam by the email provider.

    Bye!
    Last edited by alemoppo; 04-01-2024 at 08:28 PM.

  5. #5
    lastminutetravels is offline Junior Member
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    Jul 2015
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    Default

    [Solved]

    Before was an address xxx@lastminutetravels.altervista.org and it worked fine till a few weeks ago……now i’ve changed the sender to xxxx@altervista.org and it works again
    I assume some new restrictions in your mail server, you should communicate....
    Thanks anyway for your support

  6. #6
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
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    IT
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    Default

    No changes have been made on Altervista's side.

    The alias mail should be used to prevent the email from being discarded as spam by the email provider (not by Altervista).

    Bye!
    Last edited by alemoppo; 04-01-2024 at 08:27 PM.

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