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Thread: Assistance with IPv4 / IPv6 address for DNS

  1. #1
    sotpyrc is offline Junior Member
    Join Date
    Jan 2020
    Posts
    2

    Question Assistance with IPv4 / IPv6 address for DNS

    I wanted to transfer my `.online` TLD to Altervista however noticed it wasn't supported, after reading a similar issue here on this forum a email address for a member of staff was mentioned and so I contacted them about adding it, Their response was "We don't support .online`.

    That's fine. So I am wondering if I can get access to the IPv4 and IPv6 addresses so that I may add the corresponding A and AAAA records in my doman providers DNS configurations to forward instead please.

    I've done a nslookup but this address doesn't seem to be what I need.

    Thanks

  2. #2
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
    Location
    IT
    Posts
    775

    Default

    Hello,

    On AlterVista it is not possible to use an external domain by pointing DNS records (A/AAAA) to our servers.
    To use a custom domain, it must be transferred entirely to AlterVista.

    Additionally, please note that ".online" domains are not supported, as already correctly communicated, so it cannot be transferred to AlterVista.

    Bye!

  3. #3
    sotpyrc is offline Junior Member
    Join Date
    Jan 2020
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    2

    Default

    Thanks for the prompt update alemoppo, That determines I'll be buying a domain from you guys then.

    Would I be able to pay for the domain fee's annually? or do you only support monthly payments?

    Thanks

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