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Thread: FTP access temporarily disabled

  1. #1
    exploitesting is offline Junior Member
    Join Date
    Oct 2013
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    5

    Default FTP access temporarily disabled

    hello all i got my website blocked, I received a message (FTP access temporarily disabled) asking me to change the password and the delete the file that is detected by spamCOP.

    I changed my password but when i access into my ftp, i found nothink.

    I also contacted the support but didn't receive a response yet.


    Please help,
    Regards

  2. #2
    antoniogomes is offline Junior Member
    Join Date
    Aug 2015
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    1

    Default Number of database

    How can i create a second database on my altervista account?

  3. #3
    exploitesting is offline Junior Member
    Join Date
    Oct 2013
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    5

    Default

    up I didn't received a response after 2days, if you don't want to let me use your service, just give me a backup of my data, and I will go away.

  4. #4
    karl94 is offline AlterVista Staff
    Join Date
    Jan 2015
    Posts
    573

    Default

    Quote Originally Posted by exploitesting View Post
    up I didn't received a response after 2days, if you don't want to let me use your service, just give me a backup of my data, and I will go away.
    Did you remove the infected files? If so you just need to notify the abuse department.

    Quote Originally Posted by antoniogomes View Post
    How can i create a second database on my altervista account?
    It isn't possible, you only have available one database.

  5. #5
    exploitesting is offline Junior Member
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    Oct 2013
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    Default

    karl94 how should I delete ? I don't see any file in the FTP.

  6. #6
    karl94 is offline AlterVista Staff
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    Jan 2015
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    Default

    Try again now. Remove every malicious script/code, then contact our abuse department.

  7. #7
    exploitesting is offline Junior Member
    Join Date
    Oct 2013
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    5

    Default

    thx, it's done

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