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Thread: Website is not working

  1. #1
    rotinic is offline Junior Member
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    Unhappy Website is not working

    I registered a new website http://rotinic.altervista.org/ and its been more than 15 hours but still the website is not up.

    I get following message on google chrome
    Unable to access the network

    ERR_NETWORK_ACCESS_DENIED
    Hide details
    Google Chrome is having trouble accessing the network.

    This may be because your firewall or antivirus software wrongly thinks Google Chrome is an intruder on your computer and is blocking it from connecting to the Internet.
    Allow Chrome to access the network in your firewall or antivirus settings.
    If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.
    Last edited by karl94; 11-05-2015 at 03:25 AM. Reason: Formatting

  2. #2
    karl94 is offline AlterVista Staff
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    Hi, please run the network test and post here the results.

  3. #3
    rotinic is offline Junior Member
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    here it is--------

    Code:
     
    Non-authoritative answer:
    
    Server:  cellspot.router
    Address:  192.168.29.1
    
    DNS request timed out.
        timeout was 2 seconds.
    Name:    rotinic.altervista.org
    Address:  78.129.205.38
    
    Non-authoritative answer:
    
    Server:  cellspot.router
    Address:  192.168.29.1
    
    DNS request timed out.
        timeout was 2 seconds.
    Name:    ftp.rotinic.altervista.org
    Address:  78.129.205.38
    
    
    Tracing route to rotinic.altervista.org [78.129.205.38]
    over a maximum of 30 hops:
    
      1  General failure.
    
    Trace complete.
    Last edited by karl94; 11-05-2015 at 03:25 AM. Reason: Formatting

  4. #4
    karl94 is offline AlterVista Staff
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    Quote Originally Posted by rotinic View Post
    Code:
     
    Tracing route to rotinic.altervista.org [78.129.205.38]
    over a maximum of 30 hops:
    
      1  General failure.
    Something on your PC is blocking the traffic directed to the server. Do you have any antimalware/antivirus/firewall installed? Check their settings or try to disable them in order to identify which is the culprit. Also try to navigate to the website using another device but with the same internet access network, does it work?
    rotinic likes this.

  5. #5
    rotinic is offline Junior Member
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    Yea it got opened in my cellphone on the same internet connection.
    But what could be problem in my laptop. Its my business laptop and I have 'Malware Anti-Exploit for Business' which I stopped and I have McAfee nothing else. Any idea why would it not working on this.

  6. #6
    karl94 is offline AlterVista Staff
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    I don't know which one might be, we have not received reports of similar problems. I'd check first the settings and the logs of Malware Anti-Exploit for Business, I'd also suggest you to contact the system administrator (if there's one) of the PC and ask him.

  7. #7
    rotinic is offline Junior Member
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    Hey Thanks for all the help. I got the problem and got that resolved. I am not sure why but this Malware was trying to stop to connect to the server.

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