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Thread: Can't activate class 1 database

  1. #1
    eriksiers is offline Junior Member
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    Default Can't activate class 1 database

    I've just (today) signed up for a new site, and I find that can't activate a class 1 database. It's grayed out on the "resources & upgrades" page (along with classes 2, 3, 5, and 6); the only options not grayed out are "inactive" (currently selected) and "class 4" (which is not what I want or need).

    Am I missing something?

  2. #2
    dapeco's Avatar
    dapeco is offline Administrator
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    You can read samething about it here: i can't select database class 1 !!!!!

  3. #3
    eriksiers is offline Junior Member
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    Quote Originally Posted by dapeco View Post
    You can read samething about it here: i can't select database class 1 !!!!!
    Well... thanks for that, but...

    Quote Originally Posted by eudemonico View Post
    the database class 4 will be totally free of charge until the end of the year (2010), as a special offer to promote the worldwide localization of our free hosting web services.
    I selected class 4, and it charged me 850 altercents. So... if class 4 is supposed to be free (for now) then something is wrong. I didn't want to spend those altercents when class 1 is all I need. What do I do now?

  4. #4
    dapeco's Avatar
    dapeco is offline Administrator
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    Quote Originally Posted by eriksiers View Post
    I selected class 4, and it charged me 850 altercents. So... if class 4 is supposed to be free (for now) then something is wrong. I didn't want to spend those altercents when class 1 is all I need. What do I do now?
    There was a misunderstanding about it:

    Activation and first month are charged, but month fee will not till june 2011. So I had give you back the 850 ACs charged.

    The class 1 will be back as soon as possible.
    Last edited by dapeco; 07-29-2010 at 06:59 PM.

  5. #5
    eriksiers is offline Junior Member
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    Quote Originally Posted by dapeco View Post
    There was a misunderstanding about it:

    Activation and first month are charged, but month fee will not till june 2011. So I had give you back the 850 ACs charged.

    The class 1 will be back as soon as possible.
    Ok. Thanks for the help, and clearing that up.
    Last edited by dapeco; 07-29-2010 at 06:59 PM.

  6. #6
    Gianluca is offline Administrator
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    Class 1 is back...

    Thanks for your feedback about it.

  7. #7
    eriksiers is offline Junior Member
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    Thumbs up

    Quote Originally Posted by Gianluca View Post
    Class 1 is back...

    Thanks for your feedback about it.
    Ok. Thanks for the notice. The note on the db page about the special offer is good, too.

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