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Thread: Unable to purchase an email for my domain

  1. #1
    avid3827729 is offline Junior Member
    Join Date
    Nov 2021
    Posts
    4

    Default Unable to purchase an email for my domain

    Hi,

    When trying to pay for an email for my .net domain, the paypal window closes immediately and Altervista only shows an error.

    Thanks,
    Riku

  2. #2
    alemoppo is offline AlterVista Staff
    Join Date
    Feb 2010
    Location
    IT
    Posts
    597

    Default

    Hello!

    Did you try with another browser?
    Do you have some firewall or antivirus? (Can you try to temporarily disable them?)

    Bye!

  3. #3
    avid3827729 is offline Junior Member
    Join Date
    Nov 2021
    Posts
    4

    Default

    Thanks for the reply,

    I've tried different browsers already. It may be an issue on Mondadori's end, since I was unable to purchase the domain earlier today. I sent an email and they were able to fix it and allow me to purchase the domain, but it looks like certain payments still don't work. Maybe Mondadori will have to fix them?

    Thanks.

  4. #4
    avid3827729 is offline Junior Member
    Join Date
    Nov 2021
    Posts
    4

    Default

    Hi,

    This issue seems to have resolved itself.

    Thanks for your time.

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